Service · E-02

Electrical fault finding & repair

The fault that keeps tripping. The dead socket. The buzzing switch. We find it, we fix it, we prove it's safe.

Price
From £95
Duration
60-90 min
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Most household electrical faults present the same way: something stops working, an RCD keeps tripping, or a circuit acts strangely (lights flicker, sockets buzz, fuse box clicks at random times). Tracing the actual cause requires proper test equipment and methodical fault diagnosis — not guessing.

We find the cause first, then fix it. The £95 covers the call-out and the diagnostic — usually 45-60 minutes. If a repair is needed beyond that, we quote it in writing before doing it.

Common faults we trace daily: water ingress in outdoor sockets, faulty RCBOs in modern consumer units, loose terminations behind sockets, failing appliances that drag their circuit down, neutral-to-earth faults that nuisance-trip RCDs.

Process

How it works

01
Symptom check
Show us what's happening: when does it trip, which lights flicker, which sockets are dead. Patterns tell the engineer where to look first.
02
Isolate the circuit
We isolate circuits at the consumer unit and test each one independently to narrow down where the fault sits — typically on a single circuit or appliance.
03
Test methodically
Insulation resistance, earth fault loop impedance, RCD function. Test results point to specific causes — rodent damage, water ingress, loose terminal, failing component.
04
Identify the cause
We find the fault, not just the symptom. Telling you 'a socket has gone bad' is useless without finding which socket and why.
05
Quote the repair
Most faults are fixable on the same visit. If parts are needed (a new RCBO, a length of cable, a replacement fitting), we quote the repair before proceeding. No surprises.
06
Fix and test
After the repair, we re-test the circuit to confirm the fault is gone and everything's compliant. You get a Minor Works Certificate where applicable.
FAQs

Common questions

FAQ-01

What if you can't find the fault?

Rare, but it happens — especially with intermittent faults that don't reproduce on the day. We'd document what we tested, what passed, and what's worth checking next. You only pay for time spent.

FAQ-02

Why does my RCD keep tripping?

Almost always one of: water ingress, an aging appliance with degraded insulation, a faulty RCD itself, or a wiring fault in a specific circuit. Our test equipment finds which one.

FAQ-03

Can it be done same day?

Often yes if booked before lunchtime. Emergency electrical (lights gone in winter, RCD keeps cutting, smell of burning) is treated as priority — usually within 4 hours.

FAQ-04

Is there a difference between an electrician and someone who 'does electrics'?

Yes. An NICEIC-registered electrician has been formally assessed, carries the right insurance, and can issue legally-recognised certificates. 'A bloke who does electrics' may be skilled but can't certify the work — and you can't get insurance, sell the house, or pass an EICR off the back of his repair.

FAQ-05

Do I get paperwork for the repair?

Yes — a Minor Works Certificate for the work done, NICEIC-registered. Keep this with your home documents.